A peak behind the scenes with SandyBlue!
As leading villa rental specialists in the Algarve’s Golden Triangle, SandyBlue’s continued success is definitely down to our people. Multiple departments coming together to delight guests and help property owners succeed is our ultimate mission.
Over the last few months, it has been a pleasure to reveal a little more about our team in an exclusive Portugal News series! 'Behind the scenes with SandyBlue' has been so much fun to do. So, we wanted to summarise the full series so you too can step inside the world of team SandyBlue!
The Onboarding team
In our first instalment, we covered the start of the owner's journey. The onboarding team are consistently looking to connect with new owners in the region or those who are considering entering the rental market. We must understand the owners and their properties completely. We meet in person and take a tour of the property. When it comes to legal and admin, our team will help the owners every step of the way. Find out more in the full article!
The Operations team
Next up, we introduced the Portugal News readers to our fantastic operations team! The role is all about commitment to exemplary standards, for both our owners and our guests. Operations Manager Taariq said, "Taking care of over 100 properties and ensuring that each owner has their property kept to the highest standards keeps my team and I continually challenged. It´s an extremely demanding, yet never boring job and I wouldn’t change it." Read the full article to meet the whole team!
The Reservations team
Operating 7 days a week, 365 days a year, the reservations team are always on hand to turn holiday dreams into a reality. When a guest enquires, the reservations team will take this information to create a bespoke selection of potential villas based on the needs they have shared. Our owner partners have put their complete trust in us, so reservations also work closely with them to manage expectations and convert this into steady rental income. For more insight, make sure to read the full article!
The Guest Services team
A first-class experience for all of our guests is at the heart of what we do. Suzi Bawden expertly leads the fantastic guest services team. Joining Suzi are Abir and Andre, who share Suzi’s passion for giving our guests a holiday to remember. Suzi says, “Happy guests mean a very happy team. Seeing the smiles on our guest's faces, and reading the positive feedback they send really makes it all worthwhile. We love the fast-paced nature of what we do, and wouldn’t have it any other way!” Read more about how the team make guests dreams come true!
The Housekeeping & Maintenance teams
Working within the operations department, the housekeeping and maintenance teams set off far and wide to our many properties to get to work. Our guests who have needed assistance have praised the efficient and friendly maintenance team - Miguel and António never fail to get the job done. Malinai, the executive housekeeper, instils an impressive commitment that is evident throughout the entire team. Isabel, Bob, Orisa, Susana, Manuela, Gil and Guiomar truly make up a dream team. Find out more about the hard-working teams keeping the properties at their best.
The Marketing & Tech team
For our final instalment, we will be delved into the world of our marketing and tech team. The voices behind the brand and the brains keeping our performance at an all-time high, it is no easy task standing above the competition. Matt, our CTO, manages all website development, from exciting new landing pages and key improvements to help it run efficiently. SandyBlue’s marketing team, led by Angela, are complete specialists in their fields, working across multiple digital channels and offline channels, including social media, email marketing, web content and print content. Discover more about their exciting campaigns in the full article.
How can our team help you?
We hope you enjoy this exclusive insight into how we continue to be the Algarve's leading villa rental specialist! Whether you're an owner looking for a villa rental partner or a guest looking for a villa holiday, we can help.